Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a "gift of gab" that cannot be taught. The reality is that communication skills are developed slowly and with deliberate effort, and even the most gifted speakers may feel that there is at least one communication skill--say, public speaking--that they just can't master.

Messages is a best-selling classic that has already helped more than 100,000 readers develop communication skills in all areas of life. Now in its third edition, this comprehensive and endlessly practical guide includes a new chapter on couples communication and new information on using validation strategies during conflicts. Topics covered in this book include: active listening, reading body language, developing conflict resolution skills, talking to children, communicating with family members, public speaking, handling group interactions, being interviewed for jobs, and being the interviewer. This book is an invaluable resource that can help any reader develop one of the most important skill sets they have.

ISBN13: 9781572245921
Condition: New
Notes: BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed

Nice but may be to many topics (3.0)

It is a good book but may be a bit academic and is covering a lot of tooics from communication with children
to work.

Great Condition-Shipped quickly (5.0)

I had to get this book for a graduate school class and the seller shipped product as promised and book cane in great condition. I would like to say that this is an AWESOME book. I would encourage every senior in high school and every new couple to read this book. It could save you a lot of heart ache and pain.

Best ever! (5.0)

This is without a doubt, the best book ever! Great depth and breath of the subject matter, presented in a very understandable and logical format.
I've reccomended it to, or bought it for everyone I talk to! Wife, kids, friends........

Great for basic communication skills, not so good ath public skills (3.0)

This book is great for personal communications skills. It reveals many of the mistakes we all make in our personal communications. I didn't like the second half of the book which talked about social communication skills.

Too academic (1.0)

This book is too academic and is more like reading a subject textbook...useless for professional communications.